Your company set up Zoom for you — here’s how to use it
If your organization already installed ELSA Meeting Companion on its Zoom workspace, you don’t have to authorize anything yourself. Sign in to ELSA and your Zoom meetings become English coaching sessions automatically.
Am I on a B2B plan?
If any of the following is true, this guide is for you. Otherwise, use the B2C learner guide instead.
Invited by your company
You received an ELSA invitation from your employer (HR, L&D, or IT), or you sign in with your work email via SSO.
No Zoom OAuth prompt
When you go to Meeting Companion in ELSA, Zoom is already listed as connected — you never had to click “Connect Zoom” yourself.
Managed by an admin
Your ELSA account was provisioned by an admin who owns your team’s ELSA for Business seats. Reports may roll up to them.
How to use it, end-to-end
The whole flow is passive — you host meetings normally and reports appear in ELSA.
Sign in to ELSA with your work identity
Open app.elsaspeak.com or the ELSA mobile app and sign in with the same email your company uses (SSO or email + password, depending on how IT set it up). Don’t create a separate personal ELSA account — you’d lose your seat.
Confirm Meeting Companion is on for you
Open Meeting Companion from the ELSA sidebar. You should see Zoom listed as Connected via your organization. If it’s greyed out, your admin hasn’t added you to a Meeting Companion group yet — ping them.
Host or join your Zoom meetings normally
Use Zoom exactly as you always have. Cloud recording is the recommended setup — check with your Zoom admin if you’re unsure whether it’s enabled on your account. You do not need to invite a bot to the meeting.
Review your feedback report
Two to five minutes after the meeting ends, a card appears on your ELSA home screen. It shows:
- Your speaking time vs. other participants
- Pronunciation score (0–100) across your utterances
- Fluency, pace, and filler-word breakdown
- Vocabulary suggestions tuned to your recent meetings
Follow the auto-generated practice lessons
ELSA turns the sounds and words you struggled with into short practice sessions. 10 minutes a day on those closes the loop between real meetings and real improvement.
How the B2B setup differs from B2C
Auth
Workspace-level, done by your admin. You use ELSA as normal — no per-user Zoom consent screen.
Reporting
Admins on your plan can see aggregated group-level metrics — speaking time, participation, pronunciation trends. They cannot listen to your audio or read your transcripts.
Live coaching (RTMS)
Real-time transcription is not enabled by default under a B2B workspace install. If you need it, ask your admin — they can grant per-user OAuth on top of the workspace install.
Privacy & opt-out
Even though your admin owns the workspace connection, you keep control over your own data.
Only your speech is analyzed
ELSA processes your speaking segments. Other participants’ audio is used only to separate speakers.
Admins see aggregates, not audio
Your admin sees group-level metrics only. They cannot listen to your recordings or read your transcripts.
Pause any time
Go to Settings → Meeting Companion → Pause. ELSA stops processing your Zoom meetings until you resume.
Delete on request
Email privacy@elsanow.io to delete your feedback history. Access follows your org’s retention policy.
Frequently asked questions
I don’t see any Zoom meetings in ELSA — what’s wrong?
Three checks: (1) Is your ELSA email the same as your Zoom work email? Mismatches break the mapping. (2) Was the meeting recorded (cloud or local)? (3) Are you in a Meeting Companion group your admin has enabled? Confirm those and it usually resolves.
Can I use ELSA on my personal Zoom account too?
Not through your company’s connection. If you want to analyze meetings on a personal Zoom, that would go through the B2C flow (individual OAuth). Check with your admin before mixing accounts — some employers restrict this.
What can my admin actually see?
Aggregated group metrics: number of meetings processed, average speaking time, pronunciation score trends, top improvement areas. Not the meeting audio, not your transcripts, not your individual per-meeting reports.
What happens when I leave the company?
Your admin (or SSO) will deactivate your account. ELSA stops processing new meetings immediately. Your historical reports are retained according to your organization’s retention policy — usually 90 days, sometimes longer on Enterprise.
Can I export my feedback?
Yes — from Settings → Privacy → Export my data, ELSA emails you a JSON archive of your feedback reports and speaking-time history. Audio is not included by default.
How do I get real-time transcription in a meeting?
Ask your admin to enable per-user OAuth for your account on top of the workspace install. It’s a one-time consent screen and gives ELSA the RTMS scope your workspace install alone doesn’t cover.
Ready to start?
Sign in with your work email — your next Zoom meeting becomes your next coaching session, automatically.
