Frequently Asked Questions

Manage your ELSA account

In Settings, you can manage your account, set your learning goal, contact ELSA support team, and much more. Find settings in your profile >click on your name.

Edit your profile

  • Change profile picture
  • View membership status
  • Change name
  • Change Mother Tongue: to enable translation in your language
  • Change email address (no option to change if your account is registered by Facebook/ Google/ SSO or Apple ID)
  • Change password
  • Change Display Language
  • Delete your account

Learning & Sound Settings:

  • Change learning goal:

+ Casual practice: 10 min per day

+ Standard practice: 15 min per day

+ Serious practice: 20 min per day

  • Set the daily reminder time

Feedback

  • Reach out to us > Send us your User ID

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