To enjoy the full benefits of ELSA AI and other features of ELSA, we recommend upgrading your subscription to our Premium membership. With a Premium membership, you’ll have unrestricted access to ELSA AI, Speech Analyzer and all of ELSA features, allowing you to enhance your English language skills without any limitations.
1/ UPDATE IN-APP SUBSCRIPTIONS:
Note: To upgrade from Pro to Premium, ensure the upgrade is on the same OS as your original purchase. Upgrades across different platforms (Android to iOS or vice versa) are not supported.
If you currently have an active ELSA Pro in-app subscription purchased from APPLE/GOOGLE PLAY, you can upgrade your membership from ELSA Pro to ELSA Premium from the ELSA APP.
- Tap “Profile” → Click “Upgrade to Premium” → Select your preferred Premium plan.
For Android Users:
- The amount paid for the Pro subscription will not be refunded after upgrading.
- The remaining value of your Pro subscription will be converted into additional time for the new Premium plan, based on the price difference between Pro and Premium.
- The next billing date will be based on the new Premium subscription period.
For Apple Users:
- You will receive a refund for the unused days left in your Pro subscription.
- Apple will calculate the remaining time and issue the refund, typically within 30 days.
- The next billing date will be based on the new Premium subscription period.
2/ UPGRADE FOR WEB or VOUCHER SUBSCRIPTIONS:
If your subscription was purchased via ELSA website (elsaspeak.com), or was activated using a voucher code. You can follow the information below:
Upgrading ELSA Pro (1-Year, 3-Month, 1-Month) to Premium
How to Upgrade:
- Check your ELSA account email for promotional links and upgrade offers.
- Click the link to upgrade directly from your existing account.
Pricing:
- The unused portion of your Pro subscription will be credited as a discount toward the Premium plan.
Upgrading Pro Lifetime or Pro Lifetime & Conversation Bundle to Premium Lifetime.
How to Upgrade:
- Check your email for upgrade offers.
- Click the provided link to upgrade from your current account.
Pricing:
- The Pro LT plan does not apply a balance deduction for the upgrade.
- Instead, a discount is applied directly to the Premium subscription based on promotional pricing.
