Important: Deleting the app or purchasing a different subscription will not help cancel automatically any existing subscription you have.
I. For ELSA Pro in-app subscriptions purchased from Apple/Google:
- Cancel and refund instructions for Google Play:
- Click here to learn how to cancel your automatic subscription
- Click here to submit a refund request to Google.
2. Cancel and refund instructions for Apple:
Note: All key registration operations in your application can only be performed by you
II. For ELSA Pro in-app subscriptions purchased from ELSA Website:
Please contact us at [email protected] with the following information for further assistance with canceling the subscription and refund requests.
+ Your email account
+ Receipt of payment
+ Reason (for refund request)