All in-app subscriptions can be managed in the Settings of iTunes/Google Play account and deleting the app will not help cancel automatically any subscription you have.
If you subscribe an in-app subscription on an Android device
Here are the Terms and Conditions for Google where you can find out more about the auto-renewal function.
- Click here to learn how to cancel your automatic subscription.
- For refund requests: contact us at [email protected] with the following information in your email.
+ Your Google Play transaction number (starts with GPA.) or tell us which email address is linked to your Google Account
+ The reason for your refund request
If you subscribe an in-app subscription on an Apple device
Here are the Terms and Conditions for Apple where you can find out more about the auto-renewal function.
Note:All key registration operations in your application can only be performed by you
If you subscribe a subscription on our website:
Please contact us at [email protected] with the following information for further assistance with canceling the subscription and refund requests.
+ Your email account
+ Receipt of payment
+ Reason (for refund request)