Frequently Asked Questions

How to change my account (From Facebook to email, to another email)?
  1. Facebook to Email: Please send a request to [email protected] with the NEW email (you have never used it before with ELSA) and the receipt of payment.
  2. Email to Facebook: We regret that we have not supported the user switching Email to Facebook.
  3. To change your login Email, please follow the instruction below:
    • In Settings of Your Profile, choose Edit your profile
    • Choose Edit Email Address
    • Enter the new email address & your password. Please note that this should be a NEW email (you have never used it before with ELSA)

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