Frequently Asked Questions

How to change my account (From Facebook to email, email to Facebook, to another email)?
  • Facebook to Email: Currently, we are able to support the user change Facebook to Email (the email that you have never used before with ELSA)
  • Email to Facebook: we regret that we have not supported the user switch Email to Facebook. Please send a request to [email protected] with the reason for changing your account and a receipt of the transaction. So that our Support staff will give you a new voucher code equivalent to your current Pro day remaining.

Note: when you switched from Email to Facebook, your progress will not be transferred/reverted in the new account.

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