Frequently Asked Questions

ELSA Frequently Asked Questions

Common Topics

Getting Started ELSA Features Common Issues Payments and Subscriptions Account Management

How to get started with ELSA? Availability of ELSA in countries Supported Devices and OS for ELSA How to sign up for an account? How to download ELSA Speak application?

Topics Leaderboard Bilingual Mode Profile ELSA Dictionary Courses Roleplays Learning Path

When having problems with the application, who should I contact? Why is my account still free after I purchased a membership? How do I report an issue? How to log in to my account?/Cannot login or account not found issue

How to cancel ELSA subscriptions How to request a refund How can I update the latest information/promotions of ELSA? Cancel ELSA subscriptions for WEB subscriptions

Profile How to delete an account? How to change my account login method

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