NashTech used ELSA Business to train newly hired engineering graduates in Vietnam, and 89% of learners improved their English proficiency in 58 days.
The programme review covers about two months, from April 2026 to June 2026. In that period, every learner practised on ELSA, average EPS rose from 69 to 75, and 47% of learners moved up a CEFR level.
NashTech is a global IT consulting and technology services partner. It helps organisations solve complex challenges through custom software development, AI and cloud solutions, and digital transformation services.
NashTech and ELSA Business at a glance
| Item | Detail |
|---|---|
| Customer | NashTech |
| Industry | IT and technology |
| Location | Vietnam |
| Teams | NashTech Rookies: newly onboarded engineering graduates |
| Product | ELSA Business |
| How progress was measured | ELSA Proficiency Score (EPS), with CEFR levels mapped from EPS ranges |
Why did NashTech's new hires in Vietnam need stronger spoken English?
NashTech wanted newly onboarded engineering graduates to communicate confidently with international clients from the start of their careers.
The challenge was building consistent English practice habits fast, inside a short onboarding window, without disrupting an already packed technical training schedule.
How did NashTech roll out ELSA Business for its Rookies?
Every Rookie followed a personalised ELSA Learning Path, with AI Chat roleplays and Speech Analyzer pronunciation feedback from week one.
A programme-wide Streak Contest ran in three bi-weekly rounds. It was judged on completed roleplay conversations, with ELSA gifts and shopping vouchers as prizes.
Progress was tracked with the ELSA Proficiency Score (EPS), which measures English proficiency based on speaking performance across pronunciation, intonation, fluency, grammar and vocabulary.
Did NashTech's employees actually use ELSA?
Yes. All 57 learners practised on ELSA, and learners averaged 130 minutes of study a week against a 100-minute target.
- Weekly study time: 130 minutes on average, 130% of the 100-minute target.
- AI Chat: 6 sessions a week on average, against a target of 2.
- Daily practice: about 36 minutes per active day.
How was NashTech's English progress measured, and what changed?
Average EPS rose by 6 points, from 69 to 75, in 58 days, and 89% of learners improved their English proficiency.
47% of learners moved up a CEFR level. The programme review maps EPS to levels: 63 or above is Upper Intermediate and 77 or above is Advanced. The number of learners at Upper Intermediate or above rose from 28 to 52, and the Elementary group fell from 7 to none.
| Measure | Start | End | Change |
|---|---|---|---|
| Average EPS | 69 | 75 | +6 points |
| Learners at Upper Intermediate or above | 28 | 52 | +24 learners |
| Learners at Elementary | 7 | 0 | −7 learners |
Source: NashTech and ELSA programme review, 2026.
What does NashTech say about ELSA?
"ELSA has significantly improved our team's communication with international clients."
NashTech Training Team
"Good App helps improve pronunciation and speaking skills effectively. The Support Team assists users quickly when there are issues."
Doan Luong Cong, Test Lead, NashTech
Frequently asked questions
What English training did NashTech use for new hires in Vietnam?
NashTech used ELSA Business for its Rookies, 57 newly onboarded engineering graduates in Vietnam. Each learner followed a personalised Learning Path with AI Chat roleplays and Speech Analyzer pronunciation feedback. A three-round Streak Contest kept practice going through the 58-day programme.
How long was NashTech's ELSA programme?
The programme ran for 58 days, from April 2026 to June 2026. In that time, learners averaged 130 minutes of study a week against a 100-minute target, and 6 AI Chat sessions a week against a target of 2. Every learner practised on ELSA during the programme.
How many NashTech learners moved up a CEFR level?
47% of learners moved up a CEFR level, and 89% improved their English proficiency overall. The number of learners at Upper Intermediate or above rose from 28 to 52, and no learners remained at Elementary level by the end of the programme.
What is the ELSA Proficiency Score?
The ELSA Proficiency Score (EPS) measures English proficiency based on speaking performance. It covers pronunciation, intonation, fluency, grammar and vocabulary. At NashTech, the average EPS rose from 69 to 75 in 58 days, and the group stayed at Upper Intermediate level on average.
How did NashTech keep new hires practising?
NashTech ran a programme-wide Streak Contest in three bi-weekly rounds. It was judged on completed roleplay conversations, with ELSA gifts and shopping vouchers as prizes. Learners averaged 130% of their weekly study-time target over the 58 days, and all 57 learners practised on ELSA.
