Manufacturing

Nestlé Vietnam Empowers FMCG Workforce with AI-Driven Blended English Learning

100%

of the learners from Sales improved by at least 1 CEFR level

95%

of the learners from the Factory improved by at least 1 CEFR level

275%

growth in total learner participation following the initial pilot

ELSA delivered a practical learning experience by combining relevant workplace topics with supportive instruction, helping learners improve their English skills in a way that could be applied directly to their jobs.
Area Sales Manager

Nestlé Vietnam partnered with ELSA and online platforms Talkin English and Kyna English to scale English communication coaching across its diverse workforce. Using a blended learning model with ELSA and live classes, the initiative provided flexible, personalized learning with measurable outcomes.

The Challenge

Nestlé Vietnam needed a scalable way to upskill its workforce in English across different environments, from sales teams to factory workers. Traditional training methods posed challenges by creating an operational burden for HR without sustaining learner engagement.

The Solution

ELSA provided a comprehensive blended learning solution that combined its AI-powered solution with instructor-led delivery. The program utilized personalized learning paths tailored to specific job functions and company content. Additionally, it gave the team clear tracking through admin dashboards and monthly reporting.

The Results

The blended learning program delivered exceptional results, proving its value and scalability. Learners from both the Sales and Factory teams achieved their target of improving by at least one CEFR* level. With learning paths built around specific job functions, improvements in English proficiency translated directly into the communication skills Nestlé Vietnam's sales and operations teams use every day.

*CEFR stands for the Common European Framework of Reference for Languages. It is an international standard used globally to describe, measure, and compare a person's language proficiency on a clear, six-point scale ranging from beginner to advanced.

How other teams use ELSA

Real organisations, real results.

Energy & Utilities Read case study

"My department's work is very technical and requires precise communication... Through this program, I can sharpen my English communication skills which supports clearer reporting, smoother discussions, and more effective collaboration."

Assistant Manager in Instrumentation and Control Maintenance

71% active learners per week
58% of participants demonstrated CEFR proficiency level growth of one level or more
2.8 hours saved per employee weekly
Higher-Education Read case study

"ELSA has helped Dong A University improve the effectiveness of Pronunciation classes in particular and enhance students' overall English speaking ability in general. In addition, the management and progress-tracking tools allow lecturers to monitor student performance more efficiently while reducing time and administrative workload."

Teacher, Dong A University

+10 points improvement in average pronunciation score within 12 weeks
29 mins/day average learner practice time, significantly exceeding the 15-minute benchmark
100% of teachers agreed ELSA reduced workload and provided standardized, accurate assessment
Higher-Education Read case study

"The AI feedback and structured learning paths make English practice more personalized and effective for our employees."

Manager, HUST

83% ated the program as quite effective or higher
75-80% reported improved confidence and fluency in English communication
Increased confidence when communicating in English reported by the majority of learners
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